Expert-level backup before, during, and after
Get your organization prepared in the event of a cybersecurity incident. Get backup from our team of security incident experts.
What is Incident Response?
Top-tier security incident experts to ensure you are prepared
Incident response is an organized approach to rapidly responding to the aftermath of a security breach, incident, or cyberattack. The goal of incident response is to quickly identify an attack, minimize its effects, contain the damage, and identify the root cause to reduce the risk of future incidents. When security threats arise, quick incident response is critical for proper identification and containment of the risk.
At Condition Zebra LLC, we deliver cybersecurity incident response services designed to meet the unique needs of each client. We understand that incident response is not a one-size-fits-all solution—that’s why we offer flexible options and work closely with your team to create a tailored approach that ensures your incident is properly handled and your organization is well-prepared for the future.
Emergency Response Services
Ransomware
Ransomware is a type of malware that uses encryption to hold information captive until attackers are paid. Condition Zebra LLC assists organizations in the identification, containment, and recovery from ransomware attacks—while also helping you strengthen defenses to prevent and prepare for future incidents.
Business Email Compromise
Business Email Compromise (BEC) is one of the most common attack vectors today, and these email attacks often lead to even greater security issues. Condition Zebra LLC helps organizations detect, respond to, and prevent email-related incidents—protecting your business from financial and reputational damage.
Malware Outbreak
By design, malware can quickly spread across devices, workstations, and networks. Because of this, swift identification and containment are critical. Condition Zebra LLC will assist with containment, removal, and recovery in the event of a malware outbreak—ensuring minimal disruption and stronger protection against future threats.
System Intrusion
Monitoring the events occurring in a network and analyzing them for signs of possible incidents is critical in incident response programs. And if someone gets in, we can help.
Threat Hunting
Threat hunting is the proactive review of your environment and network footprint to detect and locate malicious activity. Condition Zebra LLC can assist with this process both proactively, and when you suspect an incident, ensuring threats are identified and addressed before they can cause significant harm.
Forensics
Digital forensics is the process of uncovering and interpreting data, with the goal of preserving evidence related to cyber incidents. If you suspect a compromise, Condition Zebra LLC’s incident response team will assist with forensic analysis to identify the root cause and support recovery efforts.
Proactive Incident Response Services
RPM
Our RPM program focuses on preparing to identify and respond to incidents. Intended for new or growing IR programs—we'll help build your capabilities and ensure you're ready to handle the unexpected.
vCSIM
Intended for mature IR programs, this is more than a block of sign-and-save retainer hours. A dedicated analyst learns your environment, provides a readiness assessment, and works with your team to optimize your IR capabilities.
Registration Services
Preemptively submit IR plan documents and network configurations with FRSecure in the event they are needed in an emergency situation. This will save crucial time and money when an incident occurs.
Retainer
More traditional retainer services allow you to purchase a block of hours and use them for a variety of support options. With Condition Zebra LLC, this includes 24/7/365 phone and email support, along with a guaranteed response time in the event of a security incident.
Plan Creation & Coaching
An incident response plan is crucial to ensuring your business is prepared to handle potential incidents, but developing them can be hard. We'll provide guidance, expertise, and coaching to craft an appropriate response plan and train your business on how to use it.
Tabletop Exercises
The only way to truly assess the effectiveness of a plan is to test it in action. Select the "stress level" you want to test, and we'll walk you through a scenario to see how well you hold up. And, of course, we'll give recommendations.
Incident Response Managed Services
vCSIM vs. RPM
Response Preparation and Management (RPM)
Annual Program
Ideal for New or Growing IR Programs
Biannual External Vulnerability Scan
Annual Tabletop Exercise
IR Readiness Assessment
Risk Registration
Retainer Hours
Weekly Threat Intel Discussion w/ Dedicated Liaison
Project Hyphae Enrollment
IR Plan Drafting or Review
Independent Contractor
Response Preparation and Management (RPM)
Annual Program
Ideal for Established IR Programs
One-time External Vulnerability Scan
Annual Tabletop Exercise
IR Readiness Assessment
Risk Registration
Retainer Hours
Biweekly Threat Intel Discussion w/ Dedicated Liaison
Project Hyphae Enrollment
IR Plan Drafting or Review
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"The higher level of security we’ve achieved with their guidance has allowed our business to grow immensely."
Security Administrator
Premier Printing Company
Penetration Testing Methodology
How is penetration testing done?
1.
Preparation
Preparation is about developing a plan—establish a Cyber Security Incident Response Team (CSIRT), define appropriate lines of communication, articulate services necessary to support response activities, and procure the necessary tools.
2.
Identification
Identification aims to confirm the existence of an incident and find the initial point of ingress—determine the scope, impact, and extent of the damage caused by the incident, preserve digital evidence, and conduct forensic analysis.
3.
Containment
The containment stage is for isolating affected systems for forensic analysis. This helps regain control of the situation and limit the extent of the damage using a varied number of techniques based on severity, damage, and legal considerations.
4.
Exploitation
Eradication requires the removal and addressing of all components and symptoms of the incident. Validation is also performed to ensure the incident does not reoccur.
5.
Recovery
Recovery involves the steps required to restore data and systems to a healthy working state allowing business operations to be returned.
6.
Lessons Learned
Analysis is conducted on the systems that were impacted by the incident. Information is provided about how the attack occurred, and a plan is developed to prevent it from happening again
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"Since our industry is so highly regulated, we wanted to ensure our security was performing at the highest level possible. We are subject to customer audits, and Condition Zebra LLC helped us strengthen our policies and operating procedures to present us in the best light with our clients. Their deep expertise in both information security and physical security provides full coverage, along with valuable recommendations to eliminate gaps."
CTO
CaringBridge
VCISO Program Steps
01.
Priority One Incident
Critical Incident – Likely breach:
Incident affecting critical systems or information with the potential to impact revenue or customers.
Examples include:
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Application, system, or privileged account compromise
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Denial of service
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The exploitation of known vulnerabilities
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Unauthorized access to information
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Unauthorized modification of information
02.
Priority Two Incident
Serious Incident – Possible breach:
Incident affecting critical systems, non-critical systems, or unregulated information, which does not impact revenue or customers.
Examples include:
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Login attempts (brute force)
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Policy violations
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Social engineering
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Unprivileged account compromise
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Virus/malware outbreak
03.
Priority Three Incident
Moderate Event – Low likelihood of breach:
Incident affecting non-critical systems or information, not impacting revenue or customers. Generally, a single user issue.
Examples include:
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Spyware
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Dialer
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Unauthorized use of resources
04.
Priority Four Incident
Security Event – Non-incident:
No destructive behavior seen. In general, these would be considered to be part of normal support operations.
Examples include:
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Spam
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Inappropriate content
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Scanning
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Copyright
The FRSecure Way
Why work with NetSphere?
Expertise
At NetSphere, our team brings deep expertise and diverse certifications in information security. When it comes to measuring and managing security risk, you gain the advantage of working with seasoned professionals who understand how to identify vulnerabilities, assess threats, and strengthen your overall security posture.
Style
Our style isn’t “cookie cutter.” We recognize that each organization is different, and every security program is at a different stage of maturity. We get to know your security program intimately, use an information security risk assessent to determine what your strengths and weaknesses are, and then apply industry best practices to provide next steps based on the findings.
Mission
At NetSphere, our mission is to strengthen the information security landscape. We not only respond to incidents, but also work to identify and resolve weaknesses within your security environment. By partnering with organizations before, during, and after a breach, we ensure long-term protection and safeguard the sensitive information entrusted to you.
Focus
Information security is all we do. We don’t do IT, sell hardware, or provide telco services. We only do security. Because of this, our team can provide unbiased recommendations that will actually make a dramatic impact to the way you do security. We work hard to be a partner—collaborating with and educating your team every step of the way.
Emergency Response Benefits
by Team Type
FRSecure Managed Services
Verifiable Industry Experience
Expert Advisor
Save On Training & Certification Costs
Scalable Bandwidth
Proven Methodology
Strategic Security Planning
Wide-range of Specialized Expertise
Access to a Team of Experts
Objective Measurable Performance
No Turnover
Independent Contractor
Verifiable Industry Experience
Expert Advisor
Save On Training & Certification Costs
Scalable Bandwidth
Proven Methodology
Strategic Security Planning
Wide-range of Specialized Expertise
Access to a Team of Experts
Objective Measurable Performance
Guaranteed
Full-Time CISO
Verifiable Industry Experience
Expert Advisor
Save On Training & Certification Costs
Scalable Bandwidth
Proven Methodology
Strategic Security Planning
Wide-range of Specialized Expertise
Access to a Team of Experts
Objective Measurable Performance
Guaranteed SLA
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“NetSphere makes sure to deliver exactly what you need, and that’s the main reason I continue to work with them. They provide truly personalized instruction and guidance that makes a real difference.”
Senior IS Officer
First National Minnesota Bank